ACCESS TO JUSTICE

Consumer redress

Green Paper on access of consumers to justice

Green Paper on access of consumers to justice and the settlement of

4 Access to a basic payment account for every EU consumer

1.7 Consumers' free access to all markets is essential.

1.8 Consumers' free access to all markets is essential.

It also makes it more difficult for consumers to access essential goods and services.

People should, however, be able to gain easy and free access to product information.

2.13.1 Access to justice is key for consumers to gain confidence in the Single Market.

Easy access to collection systems is absolutely essential and consumers must be able to return products free of charge.

5 Keeping consumption metering data under the consumers' control where consumers grant other parties (suppliers and intermediaries) access to their data, their privacy, the protection and the security of their data must be guaranteed.

It is also evident that liberalisation must take account of the basic principles of general interest services such as equal access, continuity of supply and consumer safety.

3.11 It was, however, only in 1993 that the Commission relaunched a public debate on this issue with the publication of the significant Green Paper on access of consumers to justice and the settlement of consumer disputes in the single market11.

3.11 It was, however, only in 1993 that the Commission relaunched a public debate on this issue with the publication of the significant Green Paper on access of consumers to justice and the settlement of consumer disputes in the single market11.

4.14 In competitive environments, the tariff structure not only determines the access of service providers but can also, by directly influencing price, lead to exclusion of consumers and absence of switching15.

4.14 In competitive environments, the tariff structure not only determines the access of service providers but can also, by directly influencing price, lead to exclusion of consumers and absence of switching15.

Madam President, unbundling access to the local loop is intended to open up the level of competition, providing lower prices for the customer and easier, cheaper access to the Internet, fostering technological innovation in the local access area.

2) adopt measures to prevent the social exclusion of consumers, especially as regards access to and supply of basic essential services.

Empowerment of consumers ( better informed and educated consumers )

However, one of my key areas of concern with regard to the e commerce and e Europe revolution is equality of access for consumers.

The consumer requires labelling, and the consumer is always right.

4.1 Better access for consumers and businesses to digital goods and services across Europe

Consumer information

Informing the consumer

Raising awareness of consumers

Consumer rights

Consumer demand

INTEREST OF CONSUMERS

It should however be ensured that consumers with limited or no access to the internet should not be left behind and that consumers should always be allowed to ask for a paper invoice.

Access to the European market is facilitated for new and better medicines benefiting users and European pharmaceutical research.

Access to the European market is facilitated for new and better medicines benefiting users and European pharmaceutical research.

As a consequence, the UK consumers enjoy access to a relatively wide range of products with minimal restrictions and competitive prices.

3.7 The communication correctly states in clear terms that aside from access to information the real key factor for consumer decision making is the (gross) final price.

3.4.1 It is, however, also in the light of the above that i) the question of the nature and quality of information to which consumers ought to have access is becoming more relevant and ii) the concept of suitable information is assuming increasing importance.

3.4.1 It is, however, also in the light of the above that i) the question of the nature and quality of information to which consumers ought to have access is becoming more relevant and ii) the concept of suitable information is assuming increasing importance.

And for this the Commission must rely on other infor mation.

The debtor is the consumer

At the retail level direct access to cross border providers has the potential, provided consumers have sufficient confidence, to lead to increased choice and competition.

The average consumer versus the vulnerable consumer the concept of adequate information

3.11 Consumers the EESC highlights the importance of consumer awareness of sustainable development.

The consumer is demanding it.

7.8 User involvement

Empowering consumers to act

Cottrell range of airliners by bringing the airline firms them selves and the manufacturers to the table at this vital time to tailor the aircraft to the customers needs.